RETURN POLICY

If you are dissatisfied with your order, please email us with the reason and the desired solution. We will do our best to remedy the problem.

If however you are still dissatisfied after contacting us, you may return the entire product for replacement, refund or exchange within 15 days of receiving it. Return shipping charges will not be refunded and shipping will be charged to the customer for replacements or exchanges. In order to have a return accepted for processing, the postmark on the return package must be within 15 days
of the customer’s receipt of the package.

The customer is responsible for return shipping. All returned items must be sent in their original packaging with all documents
(i.e. certificate of authenticity). The Egyptian Art Caravan LLC. reserves the right to refuse return of any item(s) returned incomplete, or in a non-saleable condition due to damage, and/or abuse. If the product is Not returned in its original packaging, a 15% restocking fee will apply.

Please return the shipment to the following address